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3rd Line IT Support Package

£1,700 + VAT
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Who this package is for?

If you are thinking of making a career in IT but do not have any experience or qualifications, then this training package is the one for you. It will train you from the very basics and build you up to an intermediate level of expertise.

This training pacakge is made up of two professional certifications, which are are in high demand by employers. On completing this training package you will be eligble for any 3rd These are as follows:

  • Microsoft Certified Solution Associate in Server 2016

  • Cisco Certified Network Associate (CCNA) in Routing and Switching

Benefits of training with us

  • Intuitive and rewarding online training resources

  • 24/7 access to our unique course materials

  • Custom built practical tasks and challenges

  • Official mock examinations to fully prepare you for any final exams

  • Career advice and CV support once training has been completed

  • Full printable course materials, allowing you take your learning offline at your own convenience

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Cert Description Candidates for this exam perform tasks related to the networking features and functionalities available in Windows Server 2016. Candidates should have familiarity with implementing and managing DNS, DHCP, and IPAM, as well as deploying remote access solutions such as VPN and RADIUS.
Candidates should also have experience managing DFS and branch cache solutions, configuring high performance network features and functionality, and implementing Software Defined Networking (SDN) solutions such as Hyper-V Network Virtualization (HNV) and Network Controller.
Exam Codes Microsoft Exam Code: 70-741

Candidates must complete the 70-741 to earn certification.
What is leanrt
Implement Domain Name System (DNS) (15-20%)
Install and configure DNS servers
  • This objective may include but is not limited to: Determine DNS installation requirements; install DNS; configure forwarders; configure Root Hints; configure delegation; implement DNS policies; Configure DNS Server settings using Windows PowerShell; configure Domain Name System Security Extensions (DNSSEC); configure DNS Socket Pool; configure cache locking; enable Response Rate Limiting; configure DNS-based Authentication of Named Entities (DANE); configure DNS logging; configure delegated administration; configure recursion settings; implement DNS performance tuning; configure global settings
Create and configure DNS zones and records
  • This objective may include but is not limited to: Create primary zones; configure Active Directory primary zones; create and configure secondary zones; create and configure stub zones; configure a GlobalNames zone; analyze zone-level statistics; create and configure DNS Resource Records (RR), including A, AAAA, PTR, SOA, NS, SRV, CNAME, and MX records; configure zone scavenging; configure record options, including Time To Live (TTL) and weight; configure round robin; configure secure dynamic updates; configure unknown record support; use DNS audit events and analytical (query) events for auditing and troubleshooting; configure Zone Scopes; configure records in Zone Scopes; configure policies for zones

Implement DHCP and IPAM (25-30%)
Install and configure DHCP
  • This objective may include but is not limited to: Install and configure DHCP servers; authorize a DHCP server; create and configure scopes; create and configure superscopes and multicast scopes; configure a DHCP reservation; configure DHCP options; configure DNS options from within DHCP; configure policies; configure client and server for PXE boot; configure DHCP Relay Agent; implement IPv6 addressing using DHCPv6; perform export and import of a DHCP server; perform DHCP server migration
Manage and maintain DHCP
  • This objective may include but is not limited to: Configure a lease period; back up and restore the DHCP database; configure high availability using DHCP failover; configure DHCP name protection; troubleshoot DHCP
Implement and Maintain IP Address Management (IPAM)
  • This objective may include but is not limited to: Provision IPAM manually or by using Group Policy; configure server discovery; create and manage IP blocks and ranges; monitor utilization of IP address space; migrate existing workloads to IPAM; configure IPAM database storage using SQL Server; determine scenarios for using IPAM with System Center Virtual Machine Manager for physical and virtual IP address space management, Manage DHCP server properties using IPAM; configure DHCP scopes and options; configure DHCP policies and failover; manage DNS server properties using IPAM; manage DNS zones and records; manage DNS and DHCP servers in multiple Active Directory forests; delegate administration for DNS and DHCP using role-based access control (RBAC); Audit the changes performed on the DNS and DHCP servers; audit the IPAM address usage trail; audit DHCP lease events and user logon events

Implement Network Connectivity and Remote Access Solutions (20-25%)
Implement network connectivity solutions
  • This objective may include but is not limited to: Implement Network Address Translation (NAT); configure routing
Implement virtual private network (VPN) and DirectAccess solutions
  • This objective may include but is not limited to: Implement remote access and site-to-site (S2S) VPN solutions using remote access gateway; configure different VPN protocol options; configure authentication options; configure VPN reconnect; create and configure connection profiles; determine when to use remote access VPN and site-to-site VPN and configure appropriate protocols; install and configure DirectAccess; implement server requirements; implement client configuration; troubleshoot DirectAccess
Implement Network Policy Server (NPS)
  • This objective may include but is not limited to: Configure a RADIUS server including RADIUS proxy; configure RADIUS clients; configure NPS templates; configure RADIUS accounting; configure certificates; configure Connection Request Policies; configure network policies for VPN and wireless and wired clients; import and export NPS policies

Implement Core and Distrubted Network Solutions (15-20%)
Implement IPv4 and IPv6 addressing
  • This objective may include but is not limited to: Configure IPv4 addresses and options; determine and configure appropriate IPv6 addresses; configure IPv4 or IPv6 subnetting; implement IPv6 stateless addressing; configure interoperability between IPv4 and IPv6 by using ISATAP, 6to4, and Teredo scenarios; configure Border Gateway Protocol (BGP); configure IPv4 and IPv6 routing
Implement Distributed File System (DFS) and Branch Office solutions
  • This objective may include but is not limited to: Install and configure DFS namespaces; configure DFS replication targets; configure replication scheduling; configure Remote Differential Compression (RDC) settings; configure staging; configure fault tolerance; clone a Distributed File System Replication (DFSR) database; recover DFSR databases; optimize DFS Replication; install and configure BranchCache; implement distributed and hosted cache modes; implement BranchCache for web, file, and application servers;; troubleshoot BranchCache

Implement an Advanced Network Infrastructure (15-20%)
Implement high performance network solutions
  • This objective may include but is not limited to: Implement NIC Teaming or the Switch Embedded Teaming (SET) solution and identify when to use each; enable and configure Receive Side Scaling (RSS); enable and configure network Quality of Service (QoS) with Data Center Bridging (DCB); enable and configure SMB Direct on Remote Direct Memory Access (RDMA) enabled network adapters; configure SMB Multichannel; enable and configure virtual Receive Side Scaling (vRSS) on a Virtual Machine Queue (VMQ) capable network adapter; enable and configure Virtual Machine Multi-Queue (VMMQ); enable and configure Single-Root I/O Virtualization (SR-IOV) on a supported network adapter
Determine scenarios and requirements for implementing Software Defined Networking (SDN)
  • This objective may include but is not limited to: Determine deployment scenarios and network requirements for deploying SDN; determine requirements and scenarios for implementing Hyper-V Network Virtualization (HNV) using Network Virtualization Generic Route Encapsulation (NVGRE) encapsulation or Virtual Extensible LAN (VXLAN) encapsulation; determine scenarios for implementation of Software Load Balancer (SLB) for North-South and East-West load balancing; determine implementation scenarios for various types of Windows Server Gateways, including L3, GRE, and S2S, and their use; determine requirements and scenarios for Datacenter firewall policies and network security groups

Cert Description As Enterprises migrate toward controller based architectures, the role and skills required of a core network engineer are evolving and more vital than ever.
To prepare for this network transition, the CCNA Routing and Switching certification will not only prepare you with the knowledge of foundational technologies, but ensure you stay relevant with skill sets needed for the adoption of next generation technologies.
Exam Codes 100-105 ICND1 & 200-105 ICND2

Candidates must complete both 00-105 ICND1 & 200-105 ICND2 to earn certification. Exams cannot be combined across the series.
What is leanrt
This exam tests a candidate's knowledge and skills related to network fundamentals
  • LAN switching technologies

  • routing technologies

  • infrastructure services

  • infrastructure maintenance

This exam tests a candidate's knowledge and skills related to LAN switching technologies
  • IPv4 and IPv6 routing technologies

  • WAN technologies

  • infrastructure services

  • infrastructure maintenance

Cert Description This exam is part two of a series of three exams that test the skills and knowledge necessary to administer a Windows Server 2012 infrastructure in an enterprise environment. Passing this exam validates a candidate's ability to administer the tasks required to maintain a Windows Server 2012 infrastructure, such as user and group management, network access, and data security. Passing this exam along with the other two exams confirms that a candidate has the skills and knowledge necessary for implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server 2012 environment.
Exam Codes Microsoft Exam Code: 70-411

Candidates must complete the 70-411 to earn certification. Exams cannot be combined across the series.
What is leanrt
Deploy, Manage, and Maintain Servers
Deploy and manage server images
  • Install the Windows Deployment Services (WDS) role; configure and manage boot, install, and discover images; update images with patches, hotfixes, and drivers; install features for offline images; configure driver groups and packages
Implement patch management
  • Install and configure the Windows Server Update Services (WSUS) role; configure group policies for updates; configure client-side targeting; configure WSUS synchronization; configure WSUS groups; manage patch management in mixed environments
Monitor servers
  • Configure Data Collector Sets (DCS); configure alerts; monitor real-time performance; monitor virtual machines (VMs); monitor events; configure event subscriptions; configure network monitoring; schedule performance monitoring

Configure File and Print Service
Configure Distributed File System (DFS)
  • Install and configure DFS namespaces; configure DFS Replication Targets; configure Replication Scheduling; configure Remote Differential Compression settings; configure staging; configure fault tolerance; clone a DFS database; recover DFS databases; optimize DFS replication
Configure File Server Resource Manager (FSRM)
  • Install the FSRM role service; configure quotas; configure file screens; configure reports; configure file management tasks
Configure file and disk encryption
  • Configure Bitlocker encryption; configure the Network Unlock feature; configure Bitlocker policies; configure the EFS recovery agent; manage EFS and Bitlocker certificates including backup and restore
Configure advanced audit policies
  • Implement auditing using Group Policy and AuditPol.exe; create expression-based audit policies; create removable device audit policies

Configure Network Services and Access
Configure DNS zones
  • Configure primary and secondary zones; configure stub zones; configure conditional forwards; configure zone and conditional forward storage in Active Directory; configure zone delegation; configure zone transfer settings; configure notify settings
Configure DNS records
  • Create and configure DNS Resource Records (RR) including A, AAAA, PTR, SOA, NS, SRV, CNAME, and MX records; configure zone scavenging; configure record options including Time To Live (TTL) and weight; configure round robin; configure secure dynamic updates
Configure VPN and routing
  • Install and configure the Remote Access role; implement Network Address Translation (NAT); configure VPN settings; configure remote dial-in settings for users; configure routing; configure Web Application proxy in passthrough mode
Configure DirectAccess
  • Implement server requirements; implement client configuration; configure DNS for Direct Access; configure certificates for Direct Access

Configure a Network Policy Server Infrastructure
Configure Network Policy Server (NPS)
  • Configure a RADIUS server including RADIUS proxy; configure RADIUS clients; configure NPS templates; configure RADIUS accounting; configure certificates
Configure NPS policies
  • Configure connection request policies; configure network policies for VPN clients (multilink and bandwidth allocation, IP filters, encryption, IP addressing); import and export NPS policies

Configure and Manage Active Directory
Configure service authentication
  • Create and configure Service Accounts; create and configure Group Managed Service Accounts; configure Kerberos delegation; manage Service Principal Names (SPNs); configure virtual accounts
Configure Domain Controllers
  • Transfer and seize operations master roles; install and configure a read-only domain controller (RODC); configure Domain Controller cloning
Maintain Active Directory
  • Back up Active Directory and SYSVOL; manage Active Directory offline; optimize an Active Directory database; clean up metadata; configure Active Directory snapshots; perform object- and container-level recovery; perform Active Directory restore; configure and restore objects by using the Active Directory Recycle Bins
Configure account policies
  • Configure domain and local user password policy settings; configure and apply Password Settings Objects (PSOs); delegate password settings management; configure account lockout policy settings; configure Kerberos policy settings

Configure and Manage Group Policy
Configure Group Policy processing
  • Configure processing order and precedence; configure blocking of inheritance; configure enforced policies; configure security filtering and WMI filtering; configure loopback processing; configure and manage slow-link processing and Group Policy caching; configure client-side extension (CSE) behavior; force Group Policy Update
Configure Group Policy settings
  • Configure settings including software installation, folder redirection, scripts, and administrative template settings; import security templates; import custom administrative template file; configure property filters for administrative templates
Manage Group Policy objects (GPOs)
  • Back up, import, copy, and restore GPOs; create and configure Migration Table; reset default GPOs; delegate Group Policy management
Configure Group Policy Preferences (GPP)
  • Configure GPP settings including printers, network drive mappings, power options, custom registry settings, Control Panel settings, Internet Explorer settings, file and folder deployment, and shortcut deployment; configure item-level targeting

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