MTA Windows Operating System Fundamentals

Understanding Operating System Configurations (15-20%)

Configure Control Panel options

• Configure administrative tools, configure accessibility options, configure power settings, configure File Explorer settings

Configure desktop settings

• Configure profiles, display settings, and shortcuts; configure and customize Start Menu; configure Task Bar settings; configure toolbars; configure notifications

Configure native applications and tools

• Configure Microsoft Edge, configure Cortana, configure Hyper-V, configure settings using MSCONFIG, configure processes and applications using Task Manager, configure computer management

Configure mobility settings

• Configure Sync Center, Windows Mobility Center, and Remote Desktop

Configure and use management tools

• Configure MMC, configure the Windows PowerShell console and Windows PowerShell ISE

Installing and Upgrading Client Systems (15-20%)

Identify Windows operating system editions

• Identify hardware and compatibility requirements, determine appropriate editions per device type

Identify upgrade paths

• Identify upgrade paths from previous Windows versions, identify application compatibility

Understand installation types

• Perform a clean install, upgrade via Windows Update, migrate from previous Windows versions, perform removable media installation, perform network installation

Understand operating system architecture

• Understand kernel mode; understand user mode; understand memory, IRQs, drivers, CPUs, and UI; understand 32-bit versus 64-bit architecture

Managing Applicatiions (15-20%)

Configure applications

• Understand local versus network applications, configure desktop applications, configure app startup options, configure Windows features, configure Windows SmartScreen, configure application removal, configure Windows Store apps

Configure user account control (UAC)

• Understand standard user versus administrative user, understand types of UAC prompts and levels

Configure antivirus settings

• Configure Windows Defender and the Malicious Software Removal tool

Understand services

• Understand service start-up types, service accounts, and service dependencies

Managing files and folders (15-20%)

Understand file systems

• Understand FAT32, NTFS, and ReFS

Understand file and print sharing

• Configure File System permissions, configure Share Permissions, configure HomeGroup settings, configure print drivers, configure effective permissions, create shares, create mapped drives

Understand encryption

• Understand BitLocker and Encrypting File Systems (EFS)

Understand libraries

• Understand offline files, configure libraries, add multiple local locations to a library, add networked locations

Managing Devices (15-20%)

Connect devices

• Connect, enable, and disable plug-and-play and Bluetooth devices; connect and disconnect printers; install third-party software for devices; install device drivers

Understand storage

• Understand disk types, security (encryption), storage device types (eSATA, USB, IEEE 1394, iSCSI, InfiniBand), and storage drive types (basic, primary, extended, logical, dynamic disk, VHDs); configure OneDrive use; optimize drives

Understand printing devices

• Understand local printers, network printers, print queues, print-to-file, and Internet printing

Understand system devices

• Understand video, audio, and infrared input devices; understand Device Manager

Understanding Operating System Maintenance (15-20%)

Understand backup and recovery methods

• Configure System Restore; configure a recovery drive; configure recovery boot options, such as Last Known Good, and various Safe Mode options; recover files from OneDrive

Understand maintenance tools

• Understand Disk Defragmenter, Disk Cleanup, Task Scheduler, and System Information

Configure updates

• Configure Windows Update options; implement Insider Preview, Current Branch, and Current Branch for Business scenarios; manage update history; roll back updates